If you are having trouble with your interview, it is always good to ensure that your version of Google Chrome is up to date. Chrome updates regularly, but if you do not have automatic updates on, you may experience trouble.
To Start, please copy and paste the following into a new tab in Chrome:
Once you do so, you should see a screen similar to the one below.
If your Chrome is up to date, you should be all set. If it is not, please follow the instructions on the page to update. Once you update Chrome, you will need to either restart the computer or simply relaunch the browser.
We highly recommend restarting the computer in any case.