I am receiving reminders even though I completed my interview
If you are still receiving email notifications even though you have submitted your interview, these answers could help explain the trouble.
- Did you register under a different email address from the one you were invited from? If so, this would explain why you are receiving reminders. If this is the case, we would recommend completing the interview under the address which you are receiving reminders. There is no way for us to move your interview to the right account.
- If you completed the interview, did you receive a confirmation email? If not, there might have been a typo while registering. Navigate to www.taketheinterview.com and if you are still signed in, click your name on the top right to access your settings. If you are asked to sign in, please type in your email address and password. Once there, make sure your email address is accurate.
- There is a chance that you were invited to two different positions in our system. If none of the other steps above give you any clarity, please log into your account at www.taketheinterview.com and make sure that only one position is in your account. If there was a second Questionnaire waiting for you, you would see it on your dashboard and it would say “Invited” next to the name of the position.
- Practice. There is always a chance that you actually completed the practice interview in your account, rather than you actual interview. The format of the practice interview is 1 video question and 2 written questions. If this is all you ha