Creating New Positions
When you are ready to begin adding new positions, navigate to the ‘Positions’ tab in the TTI platform.
Note: The same setup steps apply to both on-demand and live interviews
Select the ‘Create New Position’ dropdown. Here you will see two options:
- Creating a position under the company name will create a position not tied to a department
- Departments are created under the settings menu
- Click a department name to add a position to that department
- Once a position is created under a department, it cannot be moved
- Useful for organization of positions and recorded interviews
- Able to restrict permissions of an account to one or many departments
- Accessible under the settings menu
Note: For additional information on departments see the ‘Departments’ article.
Creating the Position
Next, you will give the position two names.
- Name: external, candidate-facing title
- Internal Name: internal only reference
Tip: add a date or rec. ID here to the internal position name for quick reference
New Position Landing Page
Once you have clicked ‘create’ you will be taken to a page like the one below. We will now walk through the ins and outs of the features that can be used to enhance the experience for both recruiter and candidate.
Note the two messages that appear at the top of the screen when initially setting up a position
Use the ‘Live’ and ‘On-Demand’ tabs to add questions to either interview. Click the ‘Add New Question’ button to select from a bank of questions or create your own. You can reorder questions as you see fit after adding them, but before fielding responses. You will not be able to edit the position once candidates have completed the interview.
Add questions and select question types using the methods below:
Choose a Question
Select from a bank of 4,000 questions sorted by category and subcategory.
Write a Question
Make one up on the spot.
Custom Questions Bank
Create your own question bank under settings and access them while creating a position. This is helpful if you have questions you ask frequently. For more information on how to create you bank, see ‘Custom Question Banks’
Toggle between video, written un-timed, and written timed question types.
Tip: Keep response times between 1 to 2 minutes and preparation time to 30 seconds.
What to consider in determining how many questions to ask:
- Stage in the overall interview process
- What criteria are you using to evaluate candidates
- Seniority of the role
- Type of position
- Estimated number of candidates
- Candidate experience required for position
- Complexity of questions
Interview Question Best Practices
Aim to have the candidate spend at or less than 30 minutes completing the interview (on par with a phone screen), while also providing enough information for recruiters to make intelligent decisions about a candidate’s abilities.
- Keeping the entire interview at or below 10 questions maximum
- 3-5 video-based questions
- Add few additional text-based questions if relevant.
- These are great for ‘knock out’ questions i.e. salary requirement, willingness to travel, relocation etc
Intro + Closing Messages (On-Demand Only)
These messages will be displayed before and after the candidate completes the interview. You can create a company wide message under the settings menu that will auto populate when creating a new position, and edit that template within each position during setup.
Note: See ‘Intro + Closing Text’ for additional information.
Toggle between the ‘Into’ and ‘Closing’ tabs to edit the text as you see fit.
The following settings allow you to turn on or off specific aspects of a position.
Mobile: This setting is always on
Live Interviews: Turn off live interviewing per position
Live Recorded: Turn off the recording of any live interview conducted for this position
Retries Allowed: Change if you want candidate to be able to retake the interview once completed
Deadline: If a deadline is set the position will auto archive at 11:59 PM on the date selected. All unsubmitted interview links will deactivate
Reminders: Sent 24 and 48 hours after link is sent to candidate for on-demand only
Requires Resume: Requires a candidate to upload a document prior to the interview (on desktop only)
Tip: Use the ‘Requires Resume’ feature for any relevant documentation i.e. a writing sample or portfolio piece.
Tip: Use the ‘Copy/Paste’ feature to setup the initial position as a template.
1. Assign to. This will default to whoever created the position, and they will be emailed updates when candidates submit responses. You can reassign the position to whoever has a TTI account.
2. Subscribers. Position creator will be subscribed automatically (and can be removed). Add anyone who wants to know when candidate responses are submitted. They must have a TTI account to subscribe.
3. Assessment Criteria. Here you can make a custom rubric on which to rate candidates, to ensure consistency during evaluation. Criteria is on a 1-10 scale. You can add as many as needed.
4. Trash. You can delete the position prior to activation; after activation you can archive.
5. Activate Position. Once position settings are finalized, click to begin inviting and accepting responses from candidates.