Departments are a great way to organize your dashboard and help recruiters with their workflow. Using this feature allows you to add a label (or department) to the positions you are creating.
The following will review how to add, edit, and remove departments as well as setting department permissions.
Adding a Department
1. Navigate to the company 'Settings' tab (you must have administrator permissions)
2. Under 'Departments,' type in the department name in the white box, and click 'Add.'
The naming convention should be something that is useful to you and your team. Departments can help accomplish:
- Allowing recruiters to only see positions they are working on
- Customize the candidate experience for certain positions, programs, regions, or different brands
- Better organize positions based on business function
- Better organize positions based on region, location, etc.
Editing + Removing Departments
Department names also have the ability to be edited and deleted after they have been created. When hovering over a department name you will see three icons.
The pencil icon allows you to edit the department name. Once updated, all positions created under the old department name will auto update to the new naming convention.
This 'x' icon allows you to delete a previously created department. All positions associated with a deleted department will default to the company level.
Customizing Departments + Adding Users
When you initially add a user (see ‘Adding New Users’) they are automatically added to the company wide profile and can view all of the departments within the account.
What can you customize in each department?
- Introduction and closing videos
- Introduction and closing messages
- Custom Question bank
To make for a better user experience, restrict the user’s permission so they only see positions and candidate submissions that pertain to them.
This icon allows you to enter the selected department’s specific settings.
Note: All settings at the company level will trickle down to the department level, but you do have the option of setting department specific permission. This includes the logo, custom question bank, users, and intro and closing text and videos.
Once you have entered the department’s specific settings, navigate to the ‘Department [Name] Users’. At the bottom of this section you can add recruiters (by email address) to the department and set their user permissions.
Note: A user first must be added at the company wide level (the setting homepage). You then use the email tied to their account to search for their name and add them to the department.
If you only want a user to access this specific department, be sure to adjust their permissions on the settings homepage by unchecking all of the permission settings. This will ensure the recruiter only sees the positions and video submissions that pertain to them.
*Only company wide admins have the account access to do edit user settings.