Once you have registered your account, you will be taken to an “About the Company” page. Here you can read a welcome message from the company and watch a short introduction video. You are going to be telling the company a little more about yourself; it’s only fair that the company tells you more about themselves too!
Next, you will be given information about your questionnaire. Under ‘Steps’ you can see how many text and video questions you will be asked. This page will tell you if the questionnaire has been setup with the option for you to retry the questions at the very end of the process.
At this step, you will upload your resume if it is required. Make sure that your resume is saved as a .doc, .docx or a .pdf file.
Press the “Allow” button in the black box.
On some browsers, another allow button will pop up at the top of the screen. Press “Allow” there also.
Select Your Camera and Microphone
You will know that your camera and microphone are setup correctly when you can see yourself in the screen on the right, and the green audio bar moves up and down as you speak. If your camera and microphone are not setup correctly, check to see if there are other camera or microphone options available. Check out our camera and microphone articles for additional troubleshooting steps.
Next, you will be taken through a practice question. Your response to this question will not be shared with anyone, so this is a great opportunity to get comfortable in front of the camera. On the right of the screen you can see the prep time (how long you have to read the question and prepare your response), and the response time (how long you have to record your response to the question). Click ‘Show Question’ to start your prep time. The recording will automatically begin when the prep time expires, but if you are ready before then, just click the ‘I’m Ready. Start Recording’ button.
Review Your Recording
Once you have finished your practice question, the recording will playback. If you would like to keep practicing, click ‘Retry Practice Question,’ otherwise, click ‘Continue to Questionnaire’.
NOTE: You will not be able to review any of your official questionnaire recordings.
Written Response Questions
If your questionnaire includes written response questions, you will begin the process by typing out your answer to these questions. There is no time restriction for written response questions, but once they are submitted, you will not be able to edit them.
Video Response Questions
The video questions will be setup just like the practice question. If you finish before time expires, you can click "Finish Recording" to stop the recording and move on to the next question.
Submit your Questionnaire
When you finish recording the last video question, you will advance to the last step in the process. Here, you will see a "Submit" button.
Press “Submit” and you are done! Congratulations!
Sometimes, a position will be set up to give candidates the opportunity to retry the questionnaire. If this is the case, there will be a “Retry” button just below the closing message, which will take you back to the beginning of the questionnaire. Please note, the retry function erases ALL previously recorded responses, and once used will require a candidate to redo the entire questionnaire.