If you are preparing to take a Live video interview, we recommend going through this check list to make sure you get the best possible results. If you need assistance, you can contact us at: firstname.lastname@example.org
If you are taking an On-Demand questionnaire, please click here.
1. Compatible Web browsers:
TTI is compatible across all browsers. However, for the best results, we recommend utilizing one of the following browsers:
2. Shutdown all programs:
It is best to shut down any software other than is currently running. Specifically any software that may be utilizing your webcam. (eg. FaceTime, PhotoBooth, Skype, Youtube, Gmail).
3. Update your Adobe Flash Player:
Find out if you have the most current version of Adobe Flash by visiting the following website: https://www.adobe.com/software/flash/about
If you need to update your Flash player, you can do so by visiting http://get.adobe.com/flashplayer/
We recommend completely closing your web browser after installing Flash Player before you attempt to Take the Interview.
4. Restart your computer:
If the previous steps do not work, try restarting your computer.