The introduction and closing messages are the first and last thing that a candidate will see when taking your interview. The introduction message is a chance to frame the interview for candidates, and explain what to expect, and what you're looking for in their responses. The closing message allows you to inform the candidate about next steps in the recruiting process. You should always give candidates a timeframe as to when they should expect to hear back in order to deliver a positive and effective candidate experience.
Below are templates for these bodies of text which you can store in your question defaults, or copy and paste during the setup of a new position.
Introduction Message #1
Welcome to [Company]'s Virtual Interviewing Platform. We are so excited for you to learn more about us and for us to learn more about you. This process should take about 15 minutes to complete and will require a webcam and microphone. We want to understand who you are, what you care about, why [Company] and why you are right for this role. This is your time to tell us who you are beyond the resume.
If you encounter any difficulties powering up your webcam or getting started, please feel free to reach out to firstname.lastname@example.org or click the "Support" icon on the right.
Introduction Message #2
Thank you for taking the time to tell us more about you. We understand that the resume isn't everything. This video interview is your time to tell us who you are beyond the resume. This gives us a chance to introduce you to the right people, and get back to you quicker. This process should take about 15-30 minutes to complete and will require a webcam and microphone.
If you encounter any difficulties powering up your webcam or getting started, please feel free to reach out to email@example.com or click the "?" icon the bottom right.
Some quick tips for your interview.
- Don't worry about the time, focus on the question - an awesome answer that's 30 seconds is much better than a mediocre two minute answer (although, an awesome two minute answer is even better!). When you have finished your answer, click 'continue' to end the recording.
- Don't worry if you stumble - we aren't robots and don't expect you to be either.
- Don't read your responses - we've read your resume and would much rather hear from you!
- Have fun! Want to get to know what interests, excites and drives you.
Thank you again for taking the time to walk us through your background. Again, any technical questions can be answered by clicking the "Support" button on the right.
We are excited to review your video interview and look forward to learning more about you. We'll get back to you within [ideally 2-5 days]. Thank you again for taking the time to complete this video interview!