Reminders are used to email or text interview attendees (candidates, recruiters and hiring managers) about upcoming scheduled interviews. These are great for eliciting confirmations or actions from attendees prior to the meeting.
To set up an interview reminder, navigate to the Reminders tab on the left navigation bar. This page will display all Team Reminders, whether active or not. The Add New Reminder button is at the bottom of the page. Upon clicking this button, users will be prompted to select either an email reminder or SMS reminder. To send a SMS reminder, the user must have the candidate’s or hiring manager’s mobile phone number.
After selecting the reminder type, users will be brought to the reminder setup page. Here, users can input the verbiage of the reminder and all the criteria surrounding sending the reminder including the time and day the reminder is sent and what interview type this reminder applies to. After completing the details and settings on this page, a reminder can be turned on using the on/off switch at the top of the page and clicking Create.
Creating a reminder for an interview template will always send a reminder message as long as an interview falls under the designated criteria and the reminder is turned on.
Alternately, users can create their own personal reminders under the My Settings button at the top right of the screen and following the same process as listed above.